Zero Compromise on Passenger & Driver Safety.
Every trip taken on RaahBandhu is monitored, verified, and protected under the statutory oversight of ATULYAA TRAVELS PRIVATE LIMITED.
In-App Emergency SOS Button
One-touch SOS button immediately alerts our 24/7 Patna incident command center, emergency contacts, and local police.
Live GPS Telemetry Sharing
Share your live vehicle coordinates with family and friends in real-time until you safely arrive at your destination.
Dual OTP Authentication
Drivers cannot initiate the trip meter until you provide the unique OTP, ensuring you only board your matched vehicle.
Comprehensive Driver KYC
Every driver partner undergoes comprehensive criminal background check, license validation, and vehicle inspection.
Phone Number Masking
All in-app telephone communication routes through masked relays, keeping your private phone number confidential.
Complimentary Trip Insurance
Every registered ride taken on RaahBandhu is covered under active third-party accidental safety insurance.
Passenger Safety Directives
- Always Verify Vehicle Plate: Check the license plate number and driver photo on the app before opening the door.
- Provide OTP Inside Cab: Never disclose your 4-digit start OTP until you are safely seated inside.
- Use In-App SOS: Rapid emergency trigger directly alerts Patna Police Control and our 24/7 desk.
Driver Protection Standards
- Verified Commuters: Every passenger is registered and verified through active mobile OTP authentication.
- 24/7 Driver Support Hotline: Direct phone assistance for route navigation, fare queries, and roadside support.
- Night Shift Emergency Trigger: Dedicated SOS safety trigger inside the driver app for night shifts.